
Designed for Complete Body Coverage
High Power Irradiance for Better Results
FAQ
How do I fit red light therapy into my routine?
Choose a quiet moment that fits your day—after work, following a workout, or during your downtime. Follow the session length and frequency in your LUMIEMS user manual, including first-use guidance. A manageable routine is easier to maintain, and longer sessions do not necessarily mean better results.
How do I clean and store my LUMIEMS mat or bag?
Switch off and unplug your device before cleaning, and follow the care instructions supplied with your model. Do not machine-wash or immerse it in water. Avoid sharp folds, pulling on cables, or placing heavy objects on the stored device. Keep it in a cool, dry place.
Should I choose the MAT or the BAG?
Choose the MAT if you prefer an open, lay-flat setup, or the BAG if you prefer a wraparound format. Compare the dimensions, coverage, and included accessories for your selected option before ordering. If you are unsure about fit, email support@lumiems.com—we’re happy to help you choose.
What is the difference between red and near-infrared light?
Your LUMIEMS system combines 660nm red light and 850nm near-infrared light in one device. Red light is visible, while near-infrared light is outside the visible spectrum—so brightness alone does not indicate whether both wavelengths are working. Check your selected model’s specifications and user manual for available settings.
What if it is not the right fit for me?
Eligible return requests must be submitted within 60 days of purchase. Non-quality-related returns may incur return shipping costs and a 10%–20% restocking fee, depending on the order and item condition. Please review our full return policy or email support@lumiems.com before ordering if you have any questions.